"Ok Google" not working: what to do if the Google Assistant gives problems - Teknogue 24

"Ok Google" not working: what to do if the Google Assistant gives problems


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We explain the methods that can help you solve problems with the Google Assistant on your mobile.

The Google Assistant is one of the most useful tools that you can use on your Android mobile, that assistant that helps you with everything you need just by using your voice. However, it is possible that the Google Assistantalso known as Google Assistant, not work properly on your smartphone. Therefore, we are going to explain various solutions you can employ if this function gives you problems.

If saying “Ok Google” doesn’t activate the assistant, West he does not understand you well when you speak to him, it is obvious that something is wrong. Fortunately, there are several methods available that will help you solve these problems so that, now, you can use any Google Assistant voice command whenever you need it. We explain each of them step by step and with screenshots.

"Ok Google" not working: what to do if the Google Assistant gives problems

If the Google Assistant is not working well on your mobile, these solutions can help you.

Confirm that the Google Assistant is activated

The first thing you need to do is confirm that the Google Assistant is activated. It can be a very “dumb” method, but it is possible that it has been deactivated on your phone at some point without realizing it and, therefore, it does not answer your calls. Say “Ok Google” or swipe up from the bottom right corner from the screen. If the wizard appears, you will have confirmed that it is activated and that this is not the problem.

Confirm that voice command is activated

If the Google Assistant activates with the gesture, but not with the voice command, it may be that the voice command is disabled. This is something you can quick fix from own settings of the wizard by following these steps:

  1. Open the Google app and tap on your profile picturein the upper right corner.
  2. Go into “Settings”.
  3. Accede to “Google Assistant”.
  4. Go into “Hey Google and Voice Match”.
  5. Check the “Ok Google” box within the “This device” section.

"Ok Google" not working: what to do if the Google Assistant gives problems

In this way, the Google Assistant will be activated every time you say “Ok Google”, even when the screen is off or you are using an app. By enabling this command, the assistant will most often respond every time you call it.

Update the Google Assistant app

Perhaps the problem causing the Google Assistant not to work well on your device is that you have not updated the app to the latest version available. To fix it, follow these steps:

  1. open the app Play Store.
  2. Search for the Google Assistant app.
  3. Click on the “Update” button to download and install the latest update.

If you only see “Uninstall” and “Open” buttons, then the Google Assistant app is now up to date to the latest version. Therefore, this is most likely not the cause of the problem. By the way, if you want it to be always up to date, you can activate the button “Update automatically” by clicking on the three-dot button in the upper right corner of its page in the Play Store.

Turn off battery saving mode

Another reason that can cause the Google Assistant not to work well is that have battery saving mode activated on your mobile. In this way, the operation of some functions, such as the wizard itself, may be limited. To solve it, this is the procedure to follow:

  1. Open the settings of your smartphone.
  2. Enter the section “Drums”.
  3. Accede to “Battery saving mode”.
  4. Disable the “Battery saving mode” function clicking on the right box.

"Ok Google" not working: what to do if the Google Assistant gives problems

Teach him correctly to recognize your voice

Your problems with the Google Assistant may also be due to the fact that this does not recognize your voice well because you did not perform the necessary procedure well. Don’t worry, because you have the possibility to do it again so that, now, the Assistant can recognize your voice with total clarity. In this way, when activating it with “Ok Google” or asking something, he will perfectly understand what you have said. This is how you can save your voice model:

  1. Open the Google app and tap on your profile picture in the top right corner.
  2. Go into “Settings”.
  3. Accede to “Google Assistant”.
  4. Go into “Hey Google and Voice Match”.
  5. tap on “Voice Model”.
  6. Choose “Recreate voice model” and follow the indicated steps.

"Ok Google" not working: what to do if the Google Assistant gives problems

Review the settings configuration

Finally, the cause of the problem can also be due to a incorrect configuration of the settings of the Google Assistant. For this reason, we recommend that you enter the configuration page of the wizard, as we have explained in previous methods, and consult each of the settings. For example, it is possible that the languages ​​are not configured correctlyhence the assistant does not understand you when you speak to him.

Related topics: Google

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